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Show Notes

Ever wondered how to build a business empire without losing your mind (or your family time)?
Join us as Neil Twa, CEO and Co-Founder of Voltage Holdings, shares his epic journey from a corporate suit at IBM to a digital dynamo in the e-commerce world. Over the past 17 years, he’s launched five personal brands, raked in tens of millions, and mentored over 1,000 businesses. Talk about a hustle! As the co-author of Almost-Automated Income with FBA, Neil’s got the secret sauce for turning Amazon FBA into a money-making machine—almost on autopilot. And did we mention his “As Seen on TV” strategy? Yup, it’s Shark-approved and helps brands predict what customers want before they even know it.

He’s got five game-changing breakthroughs up his sleeve to transform any FBA business into a brand powerhouse. Want to know how to grow your biz and still have time for family dinners? Neil’s got you covered. Tune in for some seriously fun, no-nonsense advice from a guy who’s mastered the art of business and family balance!

Show Transcript

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Hi everyone, welcome to the Juggling Entrepreneurship Podcast, and today we have an awesome guest called Neil Twa.

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So Neil Twa is the CEO and founder of Voltage Holdings, a company specializing in launching, consulting, selling and acquiring brands with a focus on the e-commerce channels, such as Amazon, fbla and multichannel.

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We have an incredible guest who is a true master of scaling businesses on Amazon.

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With over a decade of experience in building multi-million dollar Amazon businesses, he helped countless entrepreneurs unlock the secrets of success in the e-commerce space.

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He's also a parent and an amazing entrepreneur, so today we are going to hear his story on this episode.

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So welcome, neil.

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Welcome.

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Thanks for having me Appreciate it.

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So let's, I gave a higher level overview about you, but do you want to add anything?

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Yeah, we'll go.

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We can go a little bit deeper.

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Just for the context here, I am a father of four daughters whose ages are 11 to 16.

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We have them all in four and a half years, so for the better part of a decade my wife and I didn't sleep.

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We're actually getting some good sleep now, which is awesome, as they are all now a little older and the youngest is 11.

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So it's a little easier to kind of manage life and do life a little differently.

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We travel as a family unit anywhere we travel.

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Really, I don't go to things by myself.

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I take them out to two events a year in which we are part of a group called the Wealth Without Wall Street and Apex Coaching Group that partnered with Voltage to provide e-commerce opportunities to their individuals.

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And those are the only live groups I go to each year and take my 16-year-old daughter to the last live group with us to help her with her entrepreneurial journey, because she has published her own first book as a novel.

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She spent writing the last year and she turned 16 in June and we had it published right as her birthday went out.

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So she's working on her publishing empire as a part of what we do.

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We homeschool our girls on 50 acres here in the Ozark Mountains of Missouri.

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So we balance the work, the life, the homeschooling and the adventures together as a family.

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They're currently at their homeschool co-op theater event today where they're starting a new play in three months, and so they are starting today on that journey.

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This is the third one they've done now with their homeschool co-op as part of their adventure, so it should be pretty fun to watch that come out.

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So we just, you know we balance things between myself and my wife.

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I really like to joke that she owns the company Twaner Prizes, which owns Voltage and the other assets, and I'm just a worker for it.

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So if anything happens to me, it all gets transferred to her.

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But in terms of life and business, we've spent the last 17 years doing that together.

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We got married in 2007.

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I left my corporate career and fired the man in 2007, went out on my own into new business ventures etc.

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By the time we got married that same year, in March, and I left IBM in June and we found out by September we were pregnant with our first daughter all in that same year.

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So starting the business, starting the family, starting a new adventure was just all part of the package.

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Don't necessarily recommend all new couples who are newly married do that because it puts a lot of stress on the finances and family.

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But if you've got the major pillars of faith, family, finances and the goal of freedom in mind, you know you're normally can be pretty unstoppable if you don't give up Uh.

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And so we worked through that uh and through the challenges and opportunities that have been created as a family, you know, decided that we would homeschool our kids after that process and just kept going and never stopped uh with that and that's just led us to a life now that I feel more blessed than stressed to be a part of.

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And we are just a great family unit and do what we do on the home and business fronts to kind of, you know, team up and combine the activities of the operations and control of our family, our life and everything else, and it's wonderful.

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Couldn't see it any other way so just to correct me if I'm wrong, but you're not only juggling your own business and family, but also juggling the roadmap of making your kids the next generation entrepreneurs.

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And you are an author of yourself and you have a family of author the next generation, your daughter.

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So tell us a little bit about your books and your authorship journey before we hop into your digital marketing.

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So I told my daughter about a year and a half ago that I was going to publish this book and that we were in the process of doing it.

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And as we compiled it and worked with the 15 different individuals who came on my podcast and we pulled that information together and wrote the 15 chapters in that book.

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As each of them was guest, we went through that process.

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She got to see that In part of learning the business of e-commerce and writing and copywriting of the listings and products, she discovered she had more of a personal affinity towards the writing than anything else and so that kind of sparked her interest in writing and putting her creative thoughts onto paper.

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And then you know, in the way we structure our home and kids get up, we got animals, we got chores, we live on a homestead, so that has to be taken care of.

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Daily, monthly and nightly, every day it has to be taken care of.

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But when they get through their schooling and criteria that they do with mom in the kitchen and they get through each of their activities, things they're supposed to be doing, studies, et cetera if they're freed up by noon, one or two o'clock in the afternoon, depending upon which studies take, how long or whatever, they're free to do whatever they want with the rest of their time.

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And with that she set off to start writing and during her free time for an entire year she focused.

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I published my book in January of 2024.

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And with that it kind of led her to realize it was possible I'd help her with her marketing, and so we finished the final components of it.

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I got her an editor and a writing mentor to take her raw talent and just make sure that this wasn't a bad American Idol experience and throwing my daughter on a stage where she squeaks and no one was willing to tell her the truth and she sounds like fingernails on a chalkboard.

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I wasn't going to do that to her, so I got her a mentor and an editor on a chalkboard.

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I wasn't going to do that to her, so I got her a mentor and an editor and they said, hey, this is actually great, it's raw talent, let's keep going.

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And so that was encouraging.

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If it wasn't her bent, I didn't want to take her down that direction.

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If it wasn't going to be a good, you know, focus of her time and in balance with their studies.

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It's a great learning and entrepreneurial journey.

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But she ended up.

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We got it done and published and ready to go and launched it in June, right ahead of her birthday.

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So she got her book out, because I got my book out and that was part of the leader thing there was to do it together and to see that it could occur, so that she could walk that path too.

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Well, kudos to the next generation of Twas.

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I guess Yep.

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And I find those.

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Next, my second daughter has been really engaged in video and editing and she's been working on looking at creating some shorts and video and promos for the business and for products we have and she's getting stronger and better at that and we're going to figure out how to turn her into a little self-employed media expert, where she's been really enjoying making the videos and combining the photographs and the images and using AI voices and techniques with CapCut and other things to create those videos and there's a little creative spark in her energy and we're going to see where that goes next.

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So one at a time, right?

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Yes, definitely.

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And the way I see it, you are building your own team within your house, pretty much Between the writing and everything.

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Yep, I'm kind of building up a team of who can get involved in the business.

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Right now they're just washing windows and cleaning dishes, but as it comes along, the opportunities for them to grow and learn into the business, as they become, you know, capable and trained, are obviously there.

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To learn how to build that up and the strengths that they find most interesting to them and, and yeah, go ahead.

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Yeah, I honestly think there is one point for sure we want to discuss, based on your experience of raising kids and the next generation of entrepreneurs.

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It's not every parent does it, but it's very unique.

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What you're doing is to recognize the talent Each person is different.

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Each person is different.

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Each kid is different.

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Each kid have their own interests, their own skillset, their own talent and to recognize it as a parent, to nourish it, to support it and to help in whatever way we can in terms of providing the resources, for example, providing the mentors for writing a book.

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It's very unique, right?

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Does that mindset come to you Because you went through that entrepreneurship journey?

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How did your mindset transform when you quit the job from IBM to start your own journey, what actually triggered it and how your mindset changed during the course of time?

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Well, yeah, I lovingly refer to that change as burning the boats and not the bridges.

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I believe that phrase was borrowed from somewhere else I don't remember exactly who said it, but but in essence I understood something in some historical context.

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Let's go back for just a sec.

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I had a you know dad who worked for 28 and 29 years in the same job, same mechanics.

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He didn't graduate from high school, he actually went to the Navy and two tours of Vietnam and was just a tough, a tough guy and, you know, was a strong man, leader, not particularly in the finance world or business world, but he was ethics integrity strong.

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He was hard work strong he was, you know, suck it up buttercup, do the job, you know no slackers and let's get out there and put the work in.

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And that's kind of how he learned to do things and he taught that, you that, and built that work ethic into me.

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The challenge with that work ethic was well, he didn't have certain opportunities.

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Through his work and effort I was given the opportunity to do things in business that I couldn't have done through the family and relationships that helped extol that.

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One person in particular my uncle, all of my uncles, were individual self-employed contractors in the construction world.

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I never really realized that until later in life because that's not how I saw them, but because of who they are.

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I kind of saw the way they acted about business and the way they thought about doing jobs and working in that field and taking care of their own business.

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But one of my uncles in particular was very good at building boats and he actually built a boat company out of San Diego and as I watched that boat company grow and go and get bigger and by the time I was 16 and 17, it was a full-fledged business I really got to see the idea and the conversation and it started to change towards the entrepreneurial and the business and the development side.

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And he was gracious enough to let me pick his brain and have conversations with him and got introduced to people and my brand kind of started to expand and expand and he always suggested do your own business, get a franchise, do something, take that opportunity.

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And because of where I'd come from and my mind hadn't fully changed yet, I realized I needed opportunities where they currently were and that's when I personally went to college but I dropped out because I just didn't see where that was going to take me and at the time the internet was coming online, I said, well, that's something I really want to do.

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And academia was not caught up because we were literally just installing computers into labs for the first time and the corporations were catching up somewhat because they were just deploying a lot more capital.

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So I got into the workforce and it actually led me to being on one of the first teams that launched the first mobile phone at Sprint in Kansas City into the market.

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That's how old I am.

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A lot has changed very fast.

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I'm not terribly old, but lots have changed in the last 30 years.

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And then from there, that opportunity and putting in the hard work and learning the phrase it's who you know that gets you there and what you know that keeps you there.

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I've made good friends with a partner from IBM who had come to be on a project with Sprint in Kansas City where I was at that time, got to be friends with him and that opened the doors of opportunities to talk with these individuals who had come from a different location.

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They'd flown in, they had, you know, graduate degrees from Yale and Stanford and Harvard and they were, you know, these guys doing this business and I was nowhere near that level of knowledge and skillset yet.

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But they were gracious enough to drag me along and I just listened and I learned and gleaned and made friends.

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And by the time I got through the you know opportunities that had presented itself in Sprint, they said, hey, why don't you come check out one of these opportunities in IBM?

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And I said, sure, absolutely.

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And I went to Armonk, new York and did the 15-minute interview.

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That took me longer to get there than to do the interview and they offered me a job and I went to work for IBM.

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So by the time I got through that, in 2007, they were transitioning my division into a new location.

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We were doing knowledge management infrastructure and knowledge gathering using artificial intelligence and machine language learning and things that were way more advanced than we even see yet right now in the marketplace.

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So AI is just tip of the iceberg from what I can see.

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And I realized that I kind of reached the pinnacle of technology career.

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If I just kept going it'd be another job, another job, another job.

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And I was actually sitting around one of the end groups.

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We had like a group dinner at the end of the project and I was kind of towards the last project before I left IBM and we had this group dinner and I'm sitting around looking at these individuals and I think the kind of scales just fell off my eyes for a second.

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I looked around and saw everybody kind of pragmatically realizing that was going to be me in 20 and 30 years if I didn't change.

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And not that they were bad people, it was just the life.

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And they were in a conversation about you know how they're looking forward to see their kids and they were going to get home and I didn't have a family and kids at that point, so I really didn't have that connectivity.

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But in a moment of grace I was able to see something that you know where my future life could have gone and I I basically rejected it, not because it was bad for them, but because it was bad for me, and I just said I don't want to be that person.

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I don't want to be here in 20 years talking about how I miss my kid's birthday, how I can't wait to get home to see them, can't wait to get there because I'm missing all this stuff.

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I'm like I just don't want to be that person.

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I didn't have kids yet.

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I just didn't want that to be my outcome.

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And so IBM was like well, hey, guess what?

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You know, we're moving Argentina.

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And they said well, you get early retirement.

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So by the time I got married in March of 2007, I was, quote unquote, retired with early retirement from IBM, and that set my career off.

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So, it was a series of circumstances that I could have rejected, not looked at, not wanted the risk.

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I could have gone on and reapplied for more jobs.

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I could have tried to like hang on to that whole thing, but in actuality I knew my time had come.

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My instigation really for all of that was that the uncle who had kind of led my mind, opened my mind and given me opportunities to really think very differently about life and business, he died in an ultralight aircraft accident in 2005.

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Two years later, by the time IBM and I was looking at parting, I said I can't stay here, like that's going to be one of the major catalysts.

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I look at where all these guys are.

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I look at the you know mentor I had had, who's no longer there, and I look at where I'm going and I'm like I just better get out now.

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I better run for it and never look back.

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So I fought tooth and nail to stay in my own business for the last 17 years and in time as the saying goes, 17 years to an overnight success I finally reached a place in business where I am stable.

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We've got great business, we've got our opportunities.

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We've got our opportunities, we've got multiple streams of income and revenue and I've basically been able to put my family and purpose above profit in those businesses and been able to keep them as the focus of everything I've done and stayed around them their entire lives.

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I've flown maybe three times in the last 17 years and been away from them for maybe less than a handful of times.

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Otherwise I've been with them every day of their life and I wouldn't change that for the world.

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I think most of the people don't really understand how much effort, how much time, how much bravery and persistence it requires to keep ourselves going, especially at the starting stages of setting up your own business.

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Right, yeah, yeah, they only look at the final product but they don't look at that sweep and the leap and the effort and the rugging, and I think you specifically mentioned it very clearly, saying like I fought to the nail to survive in a starting.

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You know we made compromises.

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We sold our house we had built so we could keep the dream going.

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We, you know, eventually got leveraged in too much uh of an opportunity that didn't see the foresight to get out of and had to go through a bankruptcy to deal with that nonsense.

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And so that was just part of the struggle of staying in the fight and not going back to the old ways, you know, just because it felt comfortable or maybe it felt more safe or whatever the case may be.

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We just set out to keep going forward and there was no going back.

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That was where the boats getting burned was just not an option.

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I didn't burn the bridges.

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In fact I made some contract relationships with IBM later on as a subcontractor and had quite a few management consultants working with me under my brand that was staffing backwards into IBM projects later on.

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So you know, don't burn the bridges but just keep walking forward.

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Even in through the difficult things.

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Just keep going, Literally.

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Yeah, and I think you also mentioned a very great point what people are looking in terms of lesson learned through the podcast and through your inspiring story, for example in this one is keep going and how much of effort it takes, how it all started for the voltage digital marketing and I know you struggled at the starting times, but what triggered that idea of digital marketing when it was really new in the market?

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Right, it's a risky call at that time.

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Yeah, Well, as I was learning to become more of a business owner and less of a self-employed, because originally, you know, I traded my time for money at a job for W2.

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Then I got some contract arrangements where I was the lead consultant, and so then I was just trading more money for time still.

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And then I realized, you know, as I got a mentor who kept reminding me, sales fixes everything.

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You need to be focused on the sales and growth of the business, not just the operations, and you, you know, booking your time.

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You need to get other people involved in the business.

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He really pushed me for that, and so I started to hire more consultants and then I spent more time in the marketing and development, and an aspect of that was getting more online marketing.

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With online marketing came, you know, less social networks.

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When I was doing that, in the 2008 to 2012 time, there just wasn't that much social media.

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It was relatively new.

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We didn't have the paid traffic systems and mechanisms everybody takes for granted today, like Facebook traffic and YouTube traffic and buying media that you can get fingertip access to.

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Literally anybody anywhere can do that now.

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So when we were doing marketing, it was a little bit more guerrilla.

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And then there was aspects of the online marketing to some degree, due to websites and other things, but we just simply didn't have the power of the social media engine that's there today.

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So I learned to buy media.

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I learned to buy media from third party providers that had sold traffic onto airwaves for cell phones.

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Because I had a background in cell phone and mobile marketing, it was a natural expectation that if I knew mobile, knew the systems and I knew how to get advertising in front of them, I should try that out and see if I can't get more clients.

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Turns out, what I got was a whole lot more affiliate sales.

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So I actually got into affiliate marketing and driving a lot of traffic and lead generation for other people's products and actually got really good at it.

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By the time I was doing more than a thousand dollars in profit per day on my affiliate marketing.

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I figured it out and so what that became was in around 2010 and 12, as that was growing and I was looking for new ways to expand that, I realized I need to own the offer.

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I wasn't.

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You know the affiliate thing is difficult because once you get it running, if someone changes the offer, it stops working.

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You just there's a time life cycle that goes very quickly If you can't keep it or you can't own the offer.

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And so I'm like, well, I need to own the back end of the offer, I need to own what I'm actually driving leads for, and it's just a natural progression of the business evolution.

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As you stay in there, you start to realize I need to do these things.

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You may want to set off and immediately do them all, but I guarantee you you got to step your stones to it first because you just can't bite that whole thing.

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So as I was growing and doing that and learning the marketing and then being successful in the marketing, it was like, okay, I need to own something.

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So it became the idea of owning physical products, where I could take capital and put it into a physical product and run the legion and connect those dots.

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So these systems and infrastructure just wasn't caught up with me yet.

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If you did that, you needed a warehouse, you needed people, you needed to pack and ship those products.

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And I'm like, dang, I don't want to create a whole infrastructure of people.

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That's pretty costly.

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And then someone introduced me to Amazon FBA and said, hey look, they built this you know marketplace for books.

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And now they've evolved it into physical products and they've acquired this logistics company that they've rebranded, called FBA or fulfilled by Amazon, to ship those products and deliver them to customers.

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And I'm like, well, that's really cool.

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What does that mean to me?

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And so he gave me.

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The explanation was like look, you could be the direct marketing guy.

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If you just get the products and Amazon can deliver the products, you just send the products or you can even ship them yourselves.

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And I said, well, it's like eBay, I don't want anything to do with it, because I knew about eBay.

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And he's like no, it's not eBay, it's got to be private label.

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You can flip products, but it should be your own products.

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And I thought, okay, well, that's pretty clever.

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And so I got started on it and I did flip a few products just to see how the whole thing worked.

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And I thought, oh my gosh, this was actually pretty easy.

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No one's doing this.

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Yet I actually took a little course and realized they weren't teaching me anything I didn't already know in business, but it just kind of helped amplify what I thought was possible.

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And when I was about to go ask for a refund from the course, I had a mutual friend connect me with my current partner who's named Reed, and we had a conversation in one hour.

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